NSToolKit
NSToolKit
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SMTP Bounce Code Lookup

Paste or type any SMTP reply code (550, 421, 554...), enhanced status code (5.7.1, 4.7.0...), or keyword from a bounce message to instantly see what it means. Covers RFC 5321 basic reply codes, RFC 3463 enhanced status codes, RFC 7372 authentication-specific codes, and the most common paired codes used by Gmail, Microsoft 365, and other major providers.

94 of 94 codes

5xx — Permanent Failure

CodeDescription
500
Syntax error — command unrecognized
Unknown SMTP verb or malformed command
501
Syntax error in parameters or arguments
502
Command not implemented
503
Bad sequence of commands
e.g. RCPT before MAIL
504
Command parameter not implemented
521
Server does not accept mail
530
Authentication required
535
Authentication credentials invalid
550
Mailbox unavailable / user unknown
Most common permanent rejection — user does not exist or policy rejection
551
User not local — no forwarding address
552
Exceeded storage allocation
Mailbox full
553
Mailbox name not allowed
Invalid recipient address format
554
Transaction failed / no valid recipients
Often combined with 5.7.x for policy rejections
555
MAIL/RCPT parameter not recognized or implemented
5.0.0
Other undefined status (permanent failure)
5.1.1
Bad destination mailbox address
User does not exist — most common "user unknown" code
5.1.2
Bad destination system address
Invalid domain
5.1.3
Bad destination mailbox address syntax
5.1.6
Destination mailbox has moved, no forwarding address
5.1.10
Recipient address has null MX
Domain publishes "null MX" indicating it does not accept mail
5.2.0
Other or undefined mailbox status
5.2.1
Mailbox disabled, not accepting messages
5.2.2
Mailbox full (permanent)
5.2.3
Message too large for mailbox
5.2.4
Mailing list expansion issue
5.3.0
Other or undefined mail system status
5.3.4
Message too big for system
5.4.1
No answer from host (permanent)
5.4.4
Unable to route — DNS lookup failure
5.5.0
Other or undefined protocol status
5.5.1
Invalid command
5.5.2
Syntax error
5.6.0
Other or undefined media error
5.6.1
Media not supported
5.7.0
Other or undefined security status
5.7.1
Delivery not authorized, message refused
Rejected as spam; DMARC/SPF/DKIM/policy failure
5.7.2
Mailing list expansion prohibited
5.7.8
Authentication credentials invalid
5.7.9
Message authentication required
5.7.10
Encryption needed
5.7.11
Encryption required for requested authentication mechanism
5.7.20
No passing DKIM signature found
5.7.21
No acceptable DKIM signature found
5.7.22
No valid author-matched DKIM signature found
5.7.23
SPF validation failed
Sending IP not authorized by the sender domain's SPF record
5.7.24
SPF validation error
5.7.25
Reverse DNS validation failed
Sending IP lacks valid PTR / rDNS mismatch
5.7.26
Multiple authentication checks failed
550 5.1.1
User unknown
Recipient mailbox does not exist on destination server
550 5.2.1
Mailbox disabled
Recipient account is suspended or disabled
550 5.2.2
Mailbox full
Recipient over quota — cannot accept more mail
550 5.7.1
Rejected as spam or by policy
DMARC policy rejection, blacklist hit, or content filter
550 5.7.26
Multiple authentication checks failed
Gmail-style rejection: SPF, DKIM, and DMARC all fail
551 5.7.1
Forwarding denied by policy
552 5.2.3
Message size exceeds recipient limit
553 5.1.3
Malformed address / bad recipient syntax
554 5.7.1
Transaction rejected by policy
Your sending IP is blocked or untrusted
554 5.7.9
Authentication required
Server requires SPF/DKIM/DMARC alignment before accepting

4xx — Temporary Failure

CodeDescription
421
Service not available — try again later
Server shutting down, overloaded, or reputation-gated
450
Mailbox unavailable (temporary)
Mailbox busy or temporarily locked
451
Requested action aborted — local error
Transient server error, retry
452
Insufficient system storage
Mail server out of disk space
454
Temporary authentication failure
455
Server unable to accommodate parameters
4.2.1
Mailbox disabled, not accepting messages
4.2.2
Mailbox full (temporary)
4.3.0
Other or undefined mail system status
4.3.1
Mail system full — out of storage
4.3.2
System not accepting network messages
4.4.1
No answer from host
4.4.2
Bad connection / connection lost
4.4.5
Mail system congestion
4.4.7
Message expired in queue
Too many retries over too long a period
4.7.0
Other or undefined security status (transient)
Common throttling / greylisting response
4.7.1
Delivery not authorized, message refused (transient)
421 4.7.0
Try again later — throttling
Gmail-style temporary deferral for suspicious reputation
421 4.7.28
IP sending rate exceeded
Gmail temporary rate limit
451 4.7.1
Greylisting — retry in a few minutes
Server deliberately defers first-time senders
452 4.2.2
Mailbox full (temporary)
452 4.5.3
Too many recipients in one message

2xx — Success

CodeDescription
211
System status / help reply
214
Help message
Response to a HELP command
220
Service ready (SMTP greeting banner)
221
Service closing transmission channel
Response to QUIT
235
Authentication successful
Response to AUTH command
250
Requested action completed
Most common success: HELO/MAIL/RCPT/DATA accepted
251
User not local — will forward
Message forwarded to another address
252
Cannot VRFY user but will accept message
334
AUTH continuation (server challenge)
354
Start mail input — end with <CRLF>.<CRLF>
Response to DATA command
2.0.0
Other undefined status (success)
2.1.5
Destination address valid
2.6.0
Other or undefined media error (success)
2.7.0
Other or undefined security status (success)